Silence, Discernment & the Art of Listening II |
Monday May 07 2007
By Stu Whitley
Bio
This is the second postin a three-part series.
In our relationships, as with our work, listening is absolutely fundamental to leadership and the discipline of effective communication. This includes the need to be alert for situations where cocking one’s ear to the rhythms of speech, as well as its content, will ensure better understanding. To do this in the context of conversation means to project positive non-verbal behaviour, to avoid being captured by words that we know can provoke negative emotions, by not interrupting, and by silently analyzing as dialogue proceeds.[Read More]
Written by eldering at Learning
Tagged with: bias blind communication leadership listening relationship spot
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